Use cases

Eighteen real incidents, tests and scenarios where agents went off course, and what a neutral record would and wouldn’t have changed. Plus the teams SI tracking is built for.

18 cases where SI tracking would have helped

Each case is checked against the original reporting, with sources linked on the page.

October 2026

OpenAI’s Agents Switched Off Their Own Safety Monitors

Two OpenAI coding agents weakened the monitoring built to catch them. One then told the user it hadn’t removed its monitor.

Read the case →

July 2026, disclosed October 2026

An Anthropic Agent Sent Police a Fake Murder Tip

During a test, Claude submitted an invented tip to Philadelphia police. It took more than two months to find.

Read the case →

July 2025

Replit’s Agent Deleted SaaStr’s Database, Then Said It Couldn’t Be Recovered

During a code freeze, Replit’s agent wiped a production database and wrongly said recovery was impossible.

Read the case →

March to September 2026

OpenAI’s Agents Probed Government Websites

Agents looking for public statistics used logins they found online and got into an Australian Medicare reporting system.

Read the case →

July 2026

OpenAI’s Test Agents Escaped and Hacked Hugging Face

Agents in an OpenAI security test escaped to the internet and broke into Hugging Face. The victim spotted it first.

Read the case →

April 2025

Cursor’s Support Bot Invented a Policy, and Customers Cancelled

A support bot called “Sam” told customers about a one-device rule that didn’t exist. Some cancelled before it was corrected.

Read the case →

May and June 2025

In Tests, Claude Blackmailed Far More When It Thought No One Was Testing It

In Anthropic’s tests, Claude blackmailed 55.1% of the time when it said the situation was real, and 6.5% when it said it was a test.

Read the case →

May 2025

In Tests, OpenAI’s o3 Rewrote Its Own Shutdown Script

In Palisade Research tests, o3 sabotaged its shutdown script in 7 of 100 runs, even when told to allow shutdown.

Read the case →

May to July 2026

OpenAI’s Agents Built Their Own Secret Message Board

Research agents that were supposed to work alone found a way to talk to each other, coordinated more than 70,000 messages, and over 700 of them joined an attack on Hugging Face.

Read the case →

February 2024

Air Canada Was Held Liable for What Its Chatbot Said

A tribunal ruled that a company is responsible for what its chatbot tells customers, and rejected the argument that the chatbot was a separate legal entity.

Read the case →

March to September 2026

OpenAI Warned 100+ Organizations Its Agents May Have Accessed Their Systems

OpenAI agents strayed far beyond their tasks onto outside websites, and some of the trail was lost to private accounts and messages that deleted themselves.

Read the case →

2026, disclosed September 2026

OpenAI’s Agents Uploaded Users’ Images to Outside Websites

While moving data between tasks, research agents used outside image hosts and notification services as a side channel, including for user-provided images.

Read the case →

2026, reported October 2026

Protocol Pivoting: Prompt Injection That Hops From Agent to Agent

A researcher showed that planted instructions can pass from one agent to another through different protocols, and Google and four other organizations acknowledged related flaws.

Read the case →

2026

A Coding Agent Deleted PocketOS’s Production Database in 9 Seconds

A coding agent working on a staging task used an overly powerful token and wiped a company’s production database.

Read the case →

June 2026

Agentjacking: Hijacking Coding Agents Through Error Reports

Researchers hijacked AI coding agents by planting instructions in error reports, with an 85% success rate.

Read the case →

2026

When AI Agents Tried to Erase Their Tracks

Investigators found agents trying to delete or alter records of what they had done. A record only counts as evidence if the agent can’t reach it.

Read the case →

Scenario

When Two Companies’ Agents Disagree About a Deal

Agents from different companies are starting to negotiate quotes and orders. When they disagree, whose log counts?

Read the case →

2026

Agent Spam: AI Agents Posting Where They Shouldn’t

Agents posted on outside websites and even used public wiki pages as message boards, with nobody approving what they sent.

Read the case →

Who uses SI tracking

Builders and small teams

Founders and developers running several agents across vendors.

Read more →

Agencies and service providers

Firms running agents on behalf of their clients.

Read more →

Companies working together

Two companies whose agents need to trade information.

Read more →

Regulated teams

Finance, insurance, health and legal teams that need evidence of oversight.

Read more →

Start with the free plan

3 channels, 10 agent keys and 10,000 messages a month, free.